The robots we deploy can automate a wide range of tasks with stunning efficiency - giving humans more time to be human.
We want to help organizations to unlock human potential by creating digital workforces. We do this with quickly deployable and integrated RPA and Machine Learning solutions.
Use Robotic Process Automation (RPA) to drive efficiencies in the customer service department.
Learn how to use Robotic Process Automation (RPA) to optimize customer service departments and processes and overcome predictive manual work.
Customer satisfaction and loyalty are values preached by customer service agents. In many businesses customer service is a cost item, but it is critical to retain customers through a pleasant after-sales experience. Robotic Process Automation (RPA) enables companies to drive efficiencies in the customer service department. RPA not only allows companies to cut costs, but also frees up time of customer service agents to focus on what customers really need and deepen the bond with them.
The Benefits of an automation solution for customer service departments
RPA mitigates repetitive, time consuming tasks and allows customer service agents to take on more valuable types of work such as relationship building and providing the best client experience.
RPA is not restricted to working hours and responds to customer requests immediately.
RPA avoids errors following the manual entry of data; this will provide the business with valuable insights.
RPA mitigates repetitive, time consuming tasks and allows customer service agents to take on more valuable types of work such as relationship building and providing the best client experience.
RPA is not restricted to working hours and responds to customer requests immediately.
RPA avoids errors following the manual entry of data; this will provide the business with valuable insights.
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RPA can be used to welcome customers into your customer service pool and sort them into buckets for different agents to address.
RPA can retrieve, organize, sort and resolve complaints across various channels.
RPA is extremely suitable for operations like scheduling appointments, order modifications, address change or password resets.
RPA can be used to welcome customers into your customer service pool and sort them into buckets for different agents to address.
RPA can retrieve, organize, sort and resolve complaints across various channels.
RPA is extremely suitable for operations like scheduling appointments, order modifications, address change or password resets.
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