Staffing Finance & Accounting Operations
Thanks to RPA, our client was able to eliminate manual tasks involved in transferring data from billing contracts. By implementing a digital back-office employee, the data received via email goes directly to the appropriate location in the ERP system - without human intervention. And this is just one way to begin the Journey towards a Digital Workforce.
Suitable for organisations with complex service contracts
The RPA solution has the capability to analyse e-mails, extract relevant data from the e-mails, and store it properly in the Salesforce ERP system. Automating this process not only saves a lot of time but it also enables employees to focus on exceptions, contribute to a streamlined order entry process, and offer consistent customer service.
Robotic Process Automation
RPA technology allows anyone to configure computer software or develop a robot to automate manual tasks. Give employees the freedom to focus on doing what they do best. Opt for software robots powered by RPA & AI and implemented by Ciphix. Transfer your repetitive, manual tasks to digital employees.
"Data from the billing contracts is automatically stored in the Salesforce ERP system. Unknown contacts are created automatically. Employees are only involved in the exceptions and can focus on process optimisation."
Billing contracts each month
Digital back-end employee
Hours saved each year