Robotic process automation; Leave the repetitive work to the robots

Robotic Process Automation (or RPA) is an application of technology which enables rule-based tasks to be automised. This streamlines and optimises team productivity and satisfaction.

What robotic process automation can do for your for your business

Back office tasks such as reading documents and completing forms carried out by your employees are tedious tasks. High volumes of repetitive tasks are not only a waste of your employee’s talent and time, there is also an increased risk of human error.

Through implementing RPA solutions, simple ‘rule-based’ tasks are assigned to your new digital employees. Digital employees can be programmed to complete a huge range of actions – all at extreme speed, with flawless accuracy and without coffee breaks. All business processes can be automated making the application of RPA solutions extremely relevant.

Benefits of RPA

Automate repetitive tasks & scale your business

Digital employees take care of repetitive tasks, reducing the margin of error and improving your team's productivity. Now your employees can focus on profit-generating activities and accelerate beyond the competition.

Improve employee satisfaction, retention & productivity

Leave the dull tasks to the digital employees and allocate the fulfilling and profit-driven work to your employees. This boosts employee satisfaction - happy employees are more productive and more likely to stick around long term!

Return on investment within 5 months

RPA solutions increase efficiency and cut your costs and are easily implemented in short timeframes. Additionally, from the consistent quality produced by RPA more accurate business predictions can be made and risks can be mitigated more effectively.

Robotic process automation in hyperautomation

While RPA solutions on its own are not directly considered a Hyperautomation Solution, it is a great start to your Hyperautomation journey. 

When RPA is combined with Artificial Intelligence, Low-code apps or Integrations, Hyperautomation enables the automation of virtually any repetitive task carried out by business users.

Implementation partner: UiPath

UiPath and Ciphix have been partners since November 2017. Together, we have transformed over 25 enterprise clients by successfully scaling the UiPath Platform organisation wide. As a Platinum partner, Ciphix belongs to an elite network of service delivery business partners that customers can source as they look for leaders who are competent, able to provide customer references, and share best practices. In addition, Ciphix also performs implementations for customers on behalf of UiPath. Furthermore, Ciphix has over 35 certified UiPath Developers & Infrastructure specialists.

This is Julie, a digital employee made by Ciphix

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Interested? Get in touch!

Bo van den Oever, Head of Technology

Frequently Asked Questions About RPA

Robotic Process Automation, explained simply, is an application of technology which allows any user to easily instruct a machine to complete manual tasks. This automation software is taught to follow a workflow to emulate human action and handle a high volume of low value, repetitive work. In this way, RPA is able to totally transform business back offices.

Process Automation robots are programmed to execute tasks. They are able to interact with other systems through interactions with the front-end of applications and, in this way, perform the work that a regular, human employee would. The business processes RPA can automate include reading and writing to databases, copying and pasting data, moving files and filling out forms. Process Automation robots can be run from an employee’s desktop or in the cloud.

Process Automation software is used by different sizes and types of businesses for a variety of purposes. The thing that unites all of these businesses is that they want to execute business processes more quickly through digital transformation. An insurance company might use RPA to accurately input and process claims, for example, while the sales division of a company could use it to update the customer relationship management system. Customer service companies will often use Robotic Process Automation to handle repetitive tasks in call centers so that human advisors can really focus on conversations with clients.

The list of things that Robotic Process Automation can be used to automate is very extensive. Not only can RPA be used to automate customer service solutions, data entry, invoice processing and data migration, but it can be used to improve employee onboarding, monthly reports and more.

Automation software works either alone or alongside other artificial intelligence software, such as data analytics and machine learning, to accelerate business performance. Because RPA works on the user interface level (meaning it uses your computer as an employee would), it can sit on top of existing systems with no issues.

Preparing your employees to work with RPA is a relatively simple process and you definitely do not need any knowledge of coding to work with RPA! There will always be a member of your team (perhaps a member of your IT department) who is kept closely involved while RPA is introduced. They will learn the simple instructions needed to make RPA work for your business and will then be able to teach others in the team within a short time-frame. Ciphix will be on hand to support you in whatever you need to make sure that your RPA is working optimally.

The idea that RPA is expensive is a total myth. Compared to alternative options, RPA is very affordable- this is not least because RPA saves companies a great deal of money in its elimination of errors and acceleration of business processes. The rapid transformation that RPA can produce means that companies see return on their investment very quickly.

Not at all! The team at Ciphix will handle all RPA maintenance for you and you won’t need to worry about any disruption to business. We can also train your team so that you can handle all maintenance tasks internally.

Want to know how intelligent automation can help your business?

Golden Rules for your Hyperautomation Journey

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