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Intelligent Mail Automation

Organize each mailbox in the most efficient way

Intelligent Mail Automation (IMA) is a solution that manages each mailbox by automatically reading, labeling and processing hundreds of email.

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An effective, reliable solution that manages each mailbox by automatically reading, labeling and processing hundreds of unstructured emails. Group mailboxes engender a never-ending stream of emails coming from customers or suppliers with simple knowledge inquiries or tasks. The management of these mailboxes involve repetitive, boring and time-consuming tasks for humans. The solution: Intelligent Mail Automation (IMA).

Why Intelligent Mail Automation

Read, understand and process incoming emails with the following benefits.

Reduced time, costs and errors

IMA mitigates repetitive, time consuming tasks and allows employees to take on more valuable types of work.

Reduced time, costs and errors

IMA mitigates repetitive, time consuming tasks and allows employees to take on more valuable types of work.

24/7 availability and fast response times

IMA is not restricted to working hours and reduces response times by handling incoming emails immediately.

24/7 availability and fast response times

IMA is not restricted to working hours and reduces response times by handling incoming emails immediately.

Gain insights into your mailbox

Allow for the monitoring of patterns by means of dashboarding functionalities.

Gain insights into your mailbox

Allow for the monitoring of patterns by means of dashboarding functionalities.

Use case

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Social Monitoring: analyzing article sentiment with the use of AI

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Use case

Intelligent email automation with the use of RPA and AI

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Use case

Combining RPA and AI for automated responding

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Features

A smart solution built with Artificial Intelligence (AI) and Robotic Process Automation (RPA) to manage full mailboxes.

Read and understand

Process content of incoming emails with Optical Character Recognition.

Read and understand

Process content of incoming emails with Optical Character Recognition.

Label and categorize

Improved insight into your email inbox through categorization of content.

Label and categorize

Improved insight into your email inbox through categorization of content.

Extract important information

Detection and extraction of important and relevant information.

Extract important information

Detection and extraction of important and relevant information.

Execute actions with RPA

Execute follow-up actions in back-office systems.

Execute actions with RPA

Execute follow-up actions in back-office systems.

Clean, analyze and organize

Monitor performance and find patterns in mailboxes by dashboarding and forecasting received data.

Clean, analyze and organize

Monitor performance and find patterns in mailboxes by dashboarding and forecasting received data.

Support employees

Support employees with relevant information when human intervention is necessary for follow-up actions.

Support employees

Support employees with relevant information when human intervention is necessary for follow-up actions.

Contact

Want to know more about our solutions?

We'll gladly answer your questions on workdays between 09:00 and 18:00.

sales@ciphix.io