Robotic process automation; Leave the repetitive work to the robots
Robotic Process Automation (or RPA) is an application of technology which enables rule-based tasks to be automised. This streamlines and optimises team productivity and satisfaction.
What robotic process automation can do for your for your business
Back office tasks such as reading documents and completing forms carried out by your employees are tedious tasks. High volumes of repetitive tasks are not only a waste of your employee’s talent and time, there is also an increased risk of human error.
Through implementing RPA solutions, simple ‘rule-based’ tasks are assigned to your new digital employees. Digital employees can be programmed to complete a huge range of actions – all at extreme speed, with flawless accuracy and without coffee breaks. All business processes can be automated making the application of RPA solutions extremely relevant.
Benefits of RPA
Automate repetitive tasks & scale your business
Improve employee satisfaction, retention & productivity
Return on investment within 5 months
Robotic process automation in hyperautomation
While RPA solutions on its own are not directly considered a Hyperautomation Solution, it is a great start to your Hyperautomation journey.Â
When RPA is combined with Artificial Intelligence, Low-code apps or Integrations, Hyperautomation enables the automation of virtually any repetitive task carried out by business users.
Implementation partner: UiPath
This is Julie, a digital employee made by Ciphix
Interested? Get in touch!
Mark Peele, Technology Lead
Frequently Asked Questions About RPA
What is Robotic Process Automation?
Robotic Process Automation, explained simply, is an application of technology which allows any user to easily instruct a machine to complete manual tasks. This automation software is taught to follow a workflow to emulate human action and handle a high volume of low value, repetitive work. In this way, RPA is able to totally transform business back offices.
How does RPA work?
Process Automation robots are programmed to execute tasks. They are able to interact with other systems through interactions with the front-end of applications and, in this way, perform the work that a regular, human employee would. The business processes RPA can automate include reading and writing to databases, copying and pasting data, moving files and filling out forms. Process Automation robots can be run from an employee’s desktop or in the cloud.
Why is RPA used?
Process Automation software is used by different sizes and types of businesses for a variety of purposes. The thing that unites all of these businesses is that they want to execute business processes more quickly through digital transformation. An insurance company might use RPA to accurately input and process claims, for example, while the sales division of a company could use it to update the customer relationship management system. Customer service companies will often use Robotic Process Automation to handle repetitive tasks in call centers so that human advisors can really focus on conversations with clients.
What can RPA be used to automate?
The list of things that Robotic Process Automation can be used to automate is very extensive. Not only can RPA be used to automate customer service solutions, data entry, invoice processing and data migration, but it can be used to improve employee onboarding, monthly reports and more.
Where does RPA fit in with other emerging technologies?
Automation software works either alone or alongside other artificial intelligence software, such as data analytics and machine learning, to accelerate business performance. Because RPA works on the user interface level (meaning it uses your computer as an employee would), it can sit on top of existing systems with no issues.
Is it difficult to train employees to work alongside RPA?
Preparing your employees to work with RPA is a relatively simple process and you definitely do not need any knowledge of coding to work with RPA! There will always be a member of your team (perhaps a member of your IT department) who is kept closely involved while RPA is introduced. They will learn the simple instructions needed to make RPA work for your business and will then be able to teach others in the team within a short time-frame. Ciphix will be on hand to support you in whatever you need to make sure that your RPA is working optimally.
Is RPA expensive?
The idea that RPA is expensive is a total myth. Compared to alternative options, RPA is very affordable- this is not least because RPA saves companies a great deal of money in its elimination of errors and acceleration of business processes. The rapid transformation that RPA can produce means that companies see return on their investment very quickly.
Is RPA difficult to maintain?
Not at all! The team at Ciphix will handle all RPA maintenance for you and you won’t need to worry about any disruption to business. We can also train your team so that you can handle all maintenance tasks internally.
How can I get started with RPA?
Book a call to find out how Ciphix can help implement Robotic Process Automation in your business.
