Ciphix is a certified Celonis Partner

1. A complete picture of business operations

Celonis is the market leader for a reason: It is the only vendor using Object-centric process mining. This technological gadget makes it possible to connect dislodged processes to get an overall picture of overall business operations.

This allows Process Intelligence to scale across multiple processes without compromising complexity.

Other vendors, such as SAP Signavio, use case-centric process mining. This is valid form of process intelligence. The big difference is the scaling of the technology. Getting a complete picture of the overall business operations is not possible in a case-centric approach.

2. Agentic Orchestration

Managing AI agents is a hot topic, and this is where Celonis fits in perfectly. Coordinating multiple AI or software agents operating independently, in collaboration and aligned to an overarching process goal is possible with the insights from Process Intelligence and actions from the Orchestration Engine

💡 Example:

Process Intelligence detects that invoices >are waiting 14 days for validation.

Orchestration Engine gets to work:

Agent A: verifies that required PO information is present.

Agent B: sends reminder to validator.

Agent C: escalates to finance manager on deadline violation.

3. Automation with Action Flows

Not only can you make processes insightful, you can leverage these insights in real time through automation within Celonis.

Action Flows are automated workflows in Celonis that allow you to automatically execute actions based on real-time insights or signals. This forms the bridge between insight and action.

There are more than 100+ connectors available, such as Salesforce, ServiceNow, SAP, Slack, Oracle, etc.

One also has a REST API connector. This allows you to call any external application that supports a REST API. Very powerful for interfacing with custom software or niche tools.

4. Process Compliance

Celonis has built-in functionality for root cause analysis regarding process compliance

This enables the platform to analyze all process variants at the push of a button, and figure out why a process does not follow a proposed process model.

This is functionally very powerful. Specifically for internal auditors, this is a game-changer for getting processes done in guidelines.

5. Process Simulation

Process Simulation in Celonis is functionality that allows you to model and test scenarios to see how changes to your process affect lead time, costs or KPIs – before you actually implement them.

You create what-if scenarios such as:

“What if we skip PO approval for small amounts?”

“What if we automate invoice processing?”

“What if we prioritize rush orders?”

You can test multiple scenarios side by side.

6. Process Copilot

The Process Copilot is an AI assistant that uses natural language to ask questions about your process as well as perform actions immediately.

This ensures that business users can easily handle the platform.

For example:

“Why is my transit time higher in Germany?”

“Which suppliers cause the most delay?”

“Send a reminder to all open approvals older than 5 days”