• Growth in the business services and financial sectors stalls when systems fail to keep pace.
• Fragmented systems lead to manual work, errors, and delays.
• An integrated platform (such as Workato) ensures scalability, speed, and reliability.
• Organizations that invest in integration now accelerate growth rather than slow it down.

Business service providers and financial institutions are growing. More customers, more products, more markets. But what if that growth actually causes delays? What if every new customer, every new product, and every new regulation adds another layer of complexity to your systems?

In practice, we see that organizations run into difficulties with:

• Manual data transfer between systems.
• Errors caused by inconsistent data.
• Delays in introducing new services due to IT backlogs.

Growth thus becomes a curse rather than a blessing.

Why disconnected systems hinder growth

Consider a typical scenario in the business services sector. A new customer signs a contract. The data must be entered into the CRM, linked to the ERP system for invoicing, forwarded to inventory management for delivery, and processed in the financial accounting system. If these systems aren’t integrated, employees have to enter the same data multiple times, which leads to errors and delays.

The solution seems obvious: integration. Workato’s record figures show that organizations that view integration as a cornerstone grow faster:

• 35% year-over-year growth in ARR.
• 50% growth in Net New ARR.
• 61% growth in partner-sourced ARR.

Workato offers a single platform for all data and process flows, with reusable building blocks and a partner ecosystem that ensures rapid implementation.

The business value of integration

At Facilicom, they found that new systems could be connected twice as fast and errors could be resolved five times faster thanks to an integrated foundation. No manual data transfer, no delays due to IT backlogs. Instead, there is a seamless, automated flow of data between systems, leading to:

• Speed: New systems can be deployed twice as fast.
• Reliability: Errors can be resolved up to five times faster thanks to event-driven architecture.
• Real-time data streams between systems, without manual intermediate steps.

In this way, growth becomes a blessing once again.

How Ciphix helps organizations accelerate growth

At Ciphix, we don’t start with technology. We start by understanding your organization:

• Which processes are critical to growth?
• What challenges do employees face?
• Which systems limit your scalability?

Only after we’ve answered these questions will we determine which integration solution is the best fit. Sometimes it’s Workato, sometimes Mendix, and sometimes a combination of both. Technology is the means, not the end.

Ricardo van de Panne is a Workato specialist at Ciphix. If you’re interested or have any questions, feel free to contact us at ciphix.io/contact