AI-driven job management
Innovative solutions to workforce challenges
Headfirst Group, a European leader in workforce solutions, is known for its innovative approach to connecting more than 25,000 people every day through a combination of cutting-edge technology and a personal touch. The company’s platform, Striive, processes approximately 40,000 talent applications annually, matching recruiters with top candidates to clients’ needs. Despite this success, Headfirst Group faced significant challenges in processing and posting jobs, a task traditionally performed manually by recruitment assistants.
Increase efficiency with automation
The manual process of entering job applications into Striive was time-consuming, repetitive and prone to human error. Recruitment assistants had to process a large number of talent applications and enter data into 56 different fields for 70 different application types. This tedious task not only delayed the time-to-market for talent requests, but also distracted employees from more strategic and valuable activities. The inefficiency of manual processing posed a risk to Headfirst Group’s commitment to delivering timely and accurate workforce solutions, which necessitated a robust and automated solution.
A digital contributor: Benthe
To address these challenges, Headfirst Group partnered with Ciphix to develop and implement Benthe, a digital employee that embodies hyper-automation. Benthe uses Intelligent Document Processing (IDP), Artificial Intelligence (AI), Robotic Process Automation (RPA) and Application Programming Interfaces (APIs) to automate the entire job posting process. Benthe works 24/7 without breaks, processing emails with attachments, accurately categorizing them and entering job posting data into Striive with exceptional precision.
Benthe’s workflow is designed to tackle complex tasks such as document interpretation and data entry with remarkable efficiency. Thanks to AI-enabled Intelligent Document Understanding, Benthe can accurately process and interpret various document formats, extract relevant information and categorize it according to 70 different request types. This information is then fed into Striive across 56 specific fields, ensuring consistency and accuracy. Benthe’s integration with APIs further streamlines the flow of data between email systems and the Striive platform, significantly increasing operational efficiency.
The steps to seamless integration with Benthe
- System integration
Benthe was integrated with Headfirst Group’s existing email and Striive systems, enabling seamless data flow and real-time processing of job postings. - AI model training
AI models were trained to understand and categorize different document types, which improved the accuracy of Intelligent Document Processing. - Workflow automation
RPA was deployed to automate repetitive tasks such as data entry and categorization, allowing Benthe to operate continuously without human intervention. - Testing and validation
Extensive testing was conducted to validate Benthe’s accuracy and efficiency. Feedback from recruitment assistants was incorporated to further refine the system. - Training and support
Training sessions were organized for recruitment assistants so that they could work effectively with Benthe and make the most of the new system’s capabilities.
Core functionalities
Intelligent Document Processing
Benthe uses AI to process and interpret various document formats, extracting and categorizing relevant information with high accuracy.
Automated data entry
Using RPA, Benthe automates job data entry in Striive, significantly reducing manual workload and eliminating human error.
24/7 operation
Benthe operates continuously without breaks, processing and posting jobs in real time. This increases the speed and efficiency of recruitment processes.
Seamless system integration
APIs provide seamless data flow between email systems and the Striive platform, ensuring consistent and accurate data entry.
Transformation through automation at Headfirst Group
The introduction of Benthe transformed Headfirst Group’s operations, reducing time-to-market for talent applications by 95%. This significant efficiency gain has freed recruitment assistants from repetitive manual tasks, allowing them to focus on strategic and valuable activities. The automation of job processing has not only streamlined operations, but also increased job satisfaction by balancing workloads and reducing the risk of errors. This transformation underscores Headfirst Group’s commitment to leveraging digital solutions to improve operational efficiency and create a more satisfying work environment.
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