For years, many caregivers have been frustrated by the numerous manual and error-prone entries required in different systems. This takes up valuable time that they would rather spend on their patients. Many healthcare organisations recognise this challenge and want to support their staff in addressing it. Low-code applications can offer a solution. Want to know how? In this blog, we answer three key questions about reducing administrative burdens in healthcare with low-code technology.

How can low-code applications reduce the administrative burden in healthcare?

Low-code applications make it much easier for healthcare institutions to develop software, as they require little programming knowledge. These apps can be tailored to the specific needs of an organisation, either replacing outdated systems entirely or acting as a flexible extension. Low-code applications simplify routine tasks such as tracking patient data and scheduling appointments. By reducing time spent on administration, healthcare professionals can focus more on patient care, ultimately improving service quality.

Take GGZ InGeest, a mental health institution, as an example. This organisation wanted to optimise its healthcare logistics processes through automation, reducing the administrative burden on staff. Ciphix developed a low-code application that seamlessly integrates with InGeest’s existing systems, including email, electronic client records (ECD), and the General Data Management Code (AGB) registry. Employees can now manage referrals from a centralised environment and collaborate more efficiently across locations.

How can process automation improve multidisciplinary collaboration and reduce administrative burdens?

Process automation enhances multidisciplinary collaboration in healthcare by simplifying tasks such as sharing patient information and scheduling treatments. With low-code applications, healthcare professionals from different disciplines can access and update patient data more easily and quickly. Automation also helps reduce errors and improve data accuracy. By streamlining workflows, care teams can work more efficiently and dedicate more time to direct patient care.

A strong example of this is the Mental Care Group, which provides mental health services for children, adults, and employees under seven different labels. Ciphix developed a practitioner portal that gives professionals from various disciplines centralised access to client information, enabling them to collaborate more effectively.

Does modernising legacy software help retain healthcare employees?

Yes, modernising legacy software with low-code solutions helps retain healthcare employees. Low-code applications are typically more user-friendly and intuitive, enabling staff to work more efficiently. Upgraded software can introduce new features that simplify workflows and improve overall job satisfaction. Investing in modern technology also demonstrates that an organisation values employee well-being and productivity, which is essential for retaining staff in a competitive job market. Additionally, modernising software supports professional development, boosting engagement and satisfaction.

Belgium-based Easytocare is a great example of this. The organisation helps medical professionals reduce their administrative workload. By implementing a new low-code application, they significantly improved user experience compared to their previous system. As a result, new employees require less training time, and existing staff spend far less time manually verifying performance codes. The application now provides automatic feedback when a code is incorrect, reducing errors and saving valuable time—allowing employees to focus on other essential tasks.

Looking for the right application for your healthcare organisation?

Would you like to reduce the administrative burden on your staff? Our consultants are happy to help you develop the right low-code applications. Schedule an introductory meeting today.