Ciphix’ Intelligent Mail Automation consists of artificial intelligence tools that give organisations the opportunity to automatically collect, sort, classify and distribute incoming e-mail messages. In this case, the solution was built to recognize invoices and process them in accordance with a predefined workflow. Fully automated, without any human interference.
First of all, an AI (Artificial Intelligence) model is used to categorise the incoming emails based on the email data such as the subject line and body text. By applying a second AI model, data points such as the supplier’s name or account number are recognised and extracted from the email. Additionally, attachments can be read, though the use of an OCR (Optical Character Recognition) engine, and classified per document type. This specific client receives PDF’s containing multiple invoices that need to be recognised and classified.
In the end, Intelligent Mail Automation guarantees a smooth purchase to pay process, eliminates time-consuming manual tasks and ensures high quality invoice processing. Employees can put all their efforts in dealing with exceptions, process optimisation and innovation.
Interested in automating but don’t know where to start? The Ciphix Digital Workforce Journey is here to help – learn more about how it can support you and your organisation on the road to automation success.