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The right solution

The right solution

Sound familiar?

You invest time, money and resources in new digital solutions, but they don’t connect well with your customers’ needs. Your teams work extremely hard, yet it turns out afterwards that the solution is not quite right-too complex, not flexible enough, or simply not what the customer really needed. This leads to frustration, wasted valuable resources, and missed growth opportunities.

You’re not alone. Many companies struggle with building the right solution. But the good news? This can be done differently.

Here's what we can do for you

Clear customer insights from day one

We help identify the real needs of customers and translate this into concrete, workable solutions. No guesswork, only data- and customer-driven choices.

Faster from idea to impact

With smart automation, AI and integrations, we develop scalable and future-proof solutions that add immediate value for your customers.

Minimise Risk, maximise results

Using iterative and proven methods such as Design Thinking and Agile Development, we ensure that your solution not only gets built, but actually works.

We are the guide you need!

You have a vision for your business and want to serve your customers better. We have the expertise to make that vision a reality.

With years of experience in AI, automation, apps and integrations, we help organisations in various industries operate in an agile and customer-focused way. Our approach is pragmatic, proven effective and fully aligned with your business goals.

We don’t believe in “one-size-fits-all. We believe in your success.

Approach

Discover our 3 tracks to start with Intelligent Automation

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What people say about us

We should have had this earlier! Not only do we now have a widely used application, but we also learned a lot from agile working, which we are now applying in our other projects.

Rene van Goudzwaard

Head of Information Management at TBI

I am really impressed with the impact we have already been able to make in a few months.

Jaap van der Welle

CIO at Mourik

Ciphix looks at the complete process and has given us excellent advice in this process. Because they have paid so much attention to the preliminary process, they are able to develop quick and targeted solutions

Lisa Rooijakkers

Production Manager at TBI

Ciphix’s probing keeps us on our toes and always gets us to the actual problem.

Linda Ramaekers

MediReva

The result? Ready for the future.

Together we ensure that your digital solutions are not only built, but actually work for your customers. With less waste, better user experiences and a faster time-to-market.

This is what you achieve when you work with us:

Solutions that truly meet customer needs

No failed launches, but services and tools that deliver immediate value.

Less time and money wasted on wrong choices

By working in a structured and data-driven way, we minimise risk.

Flexible and scalable technology

No outdated systems, but future-proof solutions that grow with your business.

Faster implementation and time-to-market

From idea to impact in a fraction of the time.

Better internal collaboration between business and IT

No separate islands, but one unified approach that delivers results.

More satisfied customers and stronger market position

Because if you deliver what your customers really need, your business will grow naturally.

News & Insights

Frequently asked questions:

How do I know if my product or service does not meet customer needs?

Common signs are a lack of customer satisfaction, low conversions, negative feedback or customers dropping out. If you notice that your product or service is not having the expected impact, it’s time to review your customer insights.

What's the difference between building the thing right and building the right thing?

‘Building the thing right’ is about efficiency and quality in execution, while ‘building the right thing’ means first validating whether you are working on a solution that really adds value for the customer. We help you get the latter in order.

How can you help to better understand customer needs?

We use proven methodologies such as design thinking, customer journey mapping and data analysis to gain deep insights into what customers really need. This allows you to make decisions based on facts rather than assumptions.

How soon can I expect results?

Depending on the current situation and challenge, the first improvements can be visible within just a few weeks. By working in a structured and iterative manner, we ensure continuous optimisation and rapid impact.

What does it cost to work with you?

Our approach is always customised. Check out this needs page: ‘Getting Started with Intelligent Automation’. Contact us for a no-obligation introduction, and together we’ll see what best suits your organisation and goals.

Are you ready to make a difference?

Let’s build the right solution together. Get in touch and find out how we can help you!

Get in touch