Ciphix-SME survey: When digitization stagnates, fear of operational inefficiencies, higher costs and lower productivity is greatest

Over seventy percent (73.5%) of SMEs are concerned that stagnant digitization in their business will lead to operational inefficiency, higher operational costs and lower productivity. This is according to a survey of dozens of Dutch SMEs participating in the ‘Low-Code in Limburg’ seminar. The seminar is organized by Ciphix, specialist in custom software solutions for digitizing and optimizing business processes.

Stagnating digitalization can also lead to loss of competitiveness or inability to respond quickly to changing market conditions, according to survey participants. Digitalization is therefore quite high on the agenda in SMEs. Almost half (47.1%) of the participants are in the process of developing a vision on digitization for the next five years.

Almost three-quarters of the participating companies can point to several processes within the organization that can be digitized, and over seventy percent of SMEs see plenty of opportunities to use digitization to reduce the administrative burden for employees. If companies do not digitize further anyway, a lack of available skills and resources (38.2%) and available budget (38.2%) are the main reason for leaving everything as it is.

Philippe Neven, spokesperson at Ciphix: “Digitization is the key to progress and competitive advantage. This realization has clearly dawned on SMEs. However, it is no longer an option, but a necessity for any SME striving for growth and relevance. At Ciphix, we’ve known this for quite some time, but it’s great to see so many SMEs seeing how crucial digitization is to their business. We are happy to use our expertise to support these companies as they face all their digitalization challenges.”

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Learn from the experiences of other companies: Seacon, Easytocare and Sitech, among others, will speak.