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Improved quality control

Improved quality control

Agristo, global supplier of frozen potato products optimizes quality control with MendixLow-Code

Real-time insights into production process thanks to low-code

Comply to the top standards in the food production is a important priority for any company in the food industry. This applies also for Agristo, a global player in the development and production from frozen potato products. Agristo used the Mendix-platform to a portal for quality control at develop. This portal states Agristo at state to master dates up to 50 times faster at manage and the measurements during the production at a very efficient and user-friendly way fixed at lay. In addition offers the valuable and fast real-time insights in the product quality during the production process. Agristo worked together with Ciphix to the Mendix application te ondevelop en te implement.

  • Time-consuming management process
    Real-time insights difficult to obtain due to much manual work
  • Complex production with many variables
    Data on 200 frozen products with 30 to 60 control parameters

Improve a time-consuming process

Agristo is a dynamic family company specializing in the production of frozen and pre-fried potato products. The company is headquartered in Harelbeke, Belgium and owns two other production facilities in Belgium and one in the Netherlands. The finished products are sold worldwide in the retail and foodservice markets.

The company produces more than 200 different frozen products, ranging from French fries to croquettes, potato wedges, röstis, mashed potatoes and more. During production, all these products must be checked multiple times for 30 to 60 different parameters. To further complicate matters, the company is a private label producer, so each customer may have different requirements regarding, for example, the weight, size and quality of the products.

Controlling and monitoring the quality of all these assortments of potato products was previously managed through a customized master file. Master data was managed in this file and periodic measurements were taken on the factory floor and stored manually. Besides the fact that managing master data was a very time-consuming process, quality engineers blocked each other while adding results. As a result, real-time insights were very difficult to obtain.

Simplify and accelerate quality control
To simplify the quality control process and gain immediate insight into quality variations during the production process, Agristo went looking for a partner that could help them solve these challenges. Ultimately, Ciphix was selected to take on this mission-critical challenge.

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Problem solving with design thinking

In a design thinking session, Ciphix and Agristo first determined exactly what needed to be built. The main question was a platform that could help them flexibly manage control parameters, add measurements from different production sites simultaneously and provide valuable insights during the quality control process. The portal also had to be easy to use.

Agristo uses an on-premises SAP/ERP business application, so integrating the new tool with SAP was essential, and the new solution also needed to be hosted in the SAP cloud instead of the Mendix cloud. After some initial problems, the Quality Control portal now works flawlessly.

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Quality control of the highest level

The Quality Control team is very pleased with the new solution. Quality Control Engineers can enter data from different production locations simultaneously, making the entry process much more efficient. A dashboard provides Quality Control Managers with valuable information about the quality of the various product batches. They can easily see quality trends and make adjustments to batches as needed.

The application also gives quality managers more control over the production process. For example, changing parameters has now become a dynamic process. If batches do not meet one customer’s parameters, they sometimes meet other customers’ criteria, allowing them to offer those products to other customers resulting in less food loss.

Charting a production score
Avola Decision, the decision management software for operational decision making developed by Ciphix, was also integrated into the application. The business rules used to make product quality decisions were translated into decision models in Avola Decision. Based on measurements in the portal, such as temperature and length of fries, the software automatically calculates a quality score. If the score falls below a critical number, the production process must be adjusted.

It became increasingly difficult for Agristo staff to monitor and manage the various parameters for the growing number of customers. Avola Decision has significantly reduced the complexity of the quality control process and increased transparency, as all quality decisions are now made based on objective business rules in Avola Decision.

Significant gains in speed and flexibility
Quality Control managers can now update master data up to 50 times faster. If a product definition needs to be added or changed, it only takes a few minutes, whereas previously it took half a day to a day. This is a huge difference. Martijn Mennen, CIO at Agristo: “We are very happy with the Quality Control solution. The new app is user-friendly and efficient and gives us valuable insights into quality variations during the production process. It allows our Quality Control Managers to fully focus on what they do best and ensure that Agristo’s products meet the highest possible standards for food production.”

Dries Ausems, merchant of progress at Ciphix: “For the development of the app, we worked with the Agile methodology. This was a relatively new way of working for Agristo, but the entire team did an excellent job. We found a highly motivated and knowledgeable team and interaction with all stakeholders was high. This environment allowed our development team to build a quality control portal that exactly meets Agristo’s business needs.”

Mennen adds, “Ciphix’s expertise with agile methodology has allowed us to fully leverage the power of low-code. Now that we have seen what we can achieve with Ciphix, we want to scale up the number of low-code projects. They have proven that they can handle complex issues. I dare say with confidence that with Ciphix we can handle almost any low-code project in our organization.”

Related services

  • Factor 50 speed gain
    Changes take minutes instead of hours
  • Reduced complexity
    Avola Decision enables decisions based on predefined rules
  • Greater insight into trends
    Dashboard provides valuable insights into product quality

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