Renew IT landscape
Low-code apps help revamp application landscape and create efficiencies
Outdated systems as a stumbling block
The Belgian company Easytocare takes medical professionals completely out of the hands of processing their paper and digital administration. The company wanted to further optimize its services but outdated systems made that difficult and complex. Ciphix therefore built several new applications based on Mendix low-code and trained the internal IT team. Thanks to the new applications, work at Easytocare is now much more efficient. Because the IT team can now build low-code applications themselves, they are also less dependent on external suppliers.
- Outdated application landscape
Renewal with Mendix low-code - Dependence on suppliers
Adjustments take time - Need for own development team
Support for low-code and agile working
Assist in work medical professionals
Easytocare is a non-profit organization that supports companies where medical professionals operate in handling their medical records. Easytocare is active throughout Belgium and there are some 2,000 medical professionals affiliated with it.
They send their treatment summaries to Easytocare. The company processes these statements and verifies that the legal provisions surrounding these treatments have been applied. Easytocare then handles billing to insurers and patients so that medics are paid on time.
Outdated systems
Gert Beliën, Director ICT & Services: “When I started here, I started with an analysis of the application landscape. I quickly discovered that we had several applications for handling this administration. They were outdated, developed in different technologies and crisscrossed over the years. As a result, we had lost the overview and could not work as efficiently as we wanted. In addition, we were dependent on third parties for modifications, which often took a long time to implement. We therefore decided to renew our application landscape and migrate to a modern, robust and easy-to-use Mendix low-code platform to which we could make adjustments ourselves.”
Help with training your own low-code team
Easytocare therefore looked for a partner with a lot of expertise in building Mendix low-code platforms. In addition, the partner also had to be able to roll out agile working in the organization and train employees in developing with Mendix low-code. Beliën: “We made a test case with several Mendix partners. Ultimately, we chose Ciphix because their extensive experience with the agile concept and low-code allowed them to train and support our own IT team in developing the new applications.”
Three working apps
Ciphix then went to work building the new Mendix low-code platform. Five applications should eventually run on it. Employees of Easytocare were able to provide feedback during the construction of the applications in accordance with the agile working method. This created a lot of involvement in the new platform.
Meanwhile, the first three applications are live. The most important is the MedCore application. It uses available structured data from Belgian laws and regulations on performance in healthcare. MedCore uses this data to compile validation rules so that controls can be applied automatically even if regulations change. This allows employees to immediately see whether a patient is the right age, for example, to approve a treatment or not. There is also the ability to define custom controls, on top of legal ones, and have them managed by a functional administrator.
The second application is called MedTar. This is the central interface for administrative staff to process statements sent by medical professionals. This application has a logical workflow so it is easy to use.
MedCon, a third application, was built in-house by Easytocare’s IT team and contains the organization’s most important contacts. Two more applications will be added in the future. MedFin will handle the financial settlement of invoices, and MedDoc will support automated document generation in the future.
This is how we work
Less soaking time required
The applications have now been live for several months and in a short time have become mission-critical for Easytocare. About twenty employees use them daily. Easytocare is very satisfied with the new Mendix low-code platform. The new applications completely replace the outdated applications and are much easier to use. New employees therefore now need much less familiarisation time.
Also, employees spend much less time manually checking performance codes. They now get automatic feedback from the application when a code is incorrect. This saves a lot of time on figuring things out, leaving more time for devising or integrating with other new services.
Easytocare’s IT team can maintain the new system themselves thanks to the collaboration with Ciphix. Ciphix has taught them how to build high-quality low-code applications in a structured way according to agile working methods. In addition, there is now enough Mendix low-code knowledge on the team so they no longer depend on one person or one vendor to build and maintain applications.
Gert Beliën, Director ICT & Services: “We are very happy with the new platform. Our application landscape is now future-proof and we can help our customers more efficiently and faster. The various apps have been built generically so that in the future we can easily base new services on them. The collaboration with Ciphix has also been good. They provide excellent support at both the strategic and executive levels. The agile working method Ciphix introduced also served as an enabler for culture change. Working agile resulted in more involvement not only in the development of applications but also in the development of our organization as a whole.”
Erik Poels, consultant at Ciphix: “We are very satisfied with the collaboration with Easytocare. Because Easytocare’s IT team had full focus on this project, we achieved maximum results. With the new applications, Easytocare can process the administration of medical professionals much faster. This saves an awful lot of time. Moreover, the IT department has really made a turnaround. From a standard IT support department, they have grown into a department that is actively engaged in application development. and that delivers value to users and customers. They can be proud of that.”
Related services
- Break-in time drastically reduced
User-friendly interface increases accessibility - Automatic feedback reduces lookup
Checks for incorrect entries save time - Low-code in-house
Easytocare’s IT team is trained to maintain the application itself
Challenge us!
Looking for a partner who understands your organization and translates it into digital solutions with results?
Discover
Define
Design
Do
