Robotic Process Automation is a software that allows a user to easily instruct a machine to perform manual tasks. This automation software is taught to follow a workflow that mimics human actions and takes on a large amount of repetitive work. In this way, RPA completely transforms companies’ back offices.

Process automation software is used by different types and sizes of companies and for different purposes. What unites all these companies is that they want to speed up business processes through digital transformation. For example, an insurance company might use RPA to enter and process claims accurately, while a company’s sales department might use it to update its customer relationship management system. Customer service companies will often use Robotic Process Automation to provide users with data before referring them to a human advisor.

Automation software works to accelerate business performance. It works on its own or alongside other artificial intelligence software, such as data analytics and machine learning. Because RPA works at the user interface level (it uses your computer as an employee would), it is able to be used alongside existing systems without difficulty.

The idea that RPA is expensive is a total myth. Compared to alternative options, RPA is very affordable, not only because it saves companies a lot of money by eliminating errors and speeding up business processes. The rapid transformation that RPA can bring about means that companies see an incredibly quick return on their investment.

Book your call to learn more about implementing Robotic Process Automation in your business.

Process automation robots are programmed to log into applications and perform a number of tasks. They communicate through integrations with other systems, thus performing the work normally done by a human employee. The business processes that RPA can automate include reading and writing databases, copying and pasting data, moving files and filling out forms. Process automation robots can be run from an employee’s desktop or in the Cloud.

The list of things Robotic Process Automation uses to automate is extensive. Not only is RPA capable of automating customer service solutions, data entry, invoice processing and data migration, but it is also capable of improving employee onboarding, monthly reports and more.

Preparing your employees to work with RPA is a relatively simple process, and you certainly don’t need any knowledge of coding to work with RPA! There will always be a member of your team (perhaps a member of your IT department) who will be closely involved during the introduction of RPA. They will learn the simple instructions needed to make RPA work for your business and teach than others on the team can within a short period of time. Ciphix is ready to support you with anything you need to ensure that your RPA works optimally.

Not at all! The team at Ciphix handles all RPA maintenance, and you won’t have to worry about any interruptions to business operations.