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Get work done faster with Virtual assistant for HR

Optimize employee experience with Virtual HR assistant

Swiftly navigate through HR questions and routine tasks with Virtual assistant for HR services.

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Why should you use HR Virtual Assistant?

Our solution dramatically lowers the reparative tasks of HR employees and decreases response time while addressing employee queries. This guarantees employee satisfaction and productivity.

The RPA integration minimizes efforts to complete routine tasks like entering copy data, creating invoice numbers, open or closing employee files, send emails, and offer support with questions regarding technical issues, vacation hours, calling sick, etc.

The Benefits of a Virtual HR assistant

How we help our clients automate their HR services?

24/7 Intelligent Question Answering

Our robotic virtual assistant for HR services uses advanced machine-learning algorithms, which enables it to quickly recognize and respond to a user’s question.
As our digital assistant is 100% cloud-based and not bound by working hours, it is always available to assist the employees: 24 hours, 7 days a week for 365 days a year.

Engagement Analytics

The HR virtual assistant is equipped with Natural Language Understanding which helps track and analyse the changing trends of your employees’ needs. To be able to ensure client satisfaction the robotic virtual assistant will ask the user for personal feedback. This allows the virtual assistant to improve and learn from conversations

Easy Integration

According to our research with multiple clients, 68% of the work is repetitive and taxing; all of this work can be automated by an AI-powered HR service desk.
The virtual assistant can be integrated into the backend of any system. It is, therefore, able to optimise the workflow over HR employees.

24/7 Intelligent Question Answering

Our robotic virtual assistant for HR services uses advanced machine-learning algorithms, which enables it to quickly recognize and respond to a user’s question.
As our digital assistant is 100% cloud-based and not bound by working hours, it is always available to assist the employees: 24 hours, 7 days a week for 365 days a year.

Engagement Analytics

The HR virtual assistant is equipped with Natural Language Understanding which helps track and analyse the changing trends of your employees’ needs. To be able to ensure client satisfaction the robotic virtual assistant will ask the user for personal feedback. This allows the virtual assistant to improve and learn from conversations

Easy Integration

According to our research with multiple clients, 68% of the work is repetitive and taxing; all of this work can be automated by an AI-powered HR service desk.
The virtual assistant can be integrated into the backend of any system. It is, therefore, able to optimise the workflow over HR employees.

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How does robotic Virtual Assistant work?

Frequently Asked HR questions

Our virtual assistant solution, the chatbot, is designed to interactively handle all written and verbal employee requests and answer general questions that employees have previously asked an HR worker of the company, pertaining to technology, policies or general FAQ, promptly.

Extraction of relevant information

With the use of AI and RPA, we can classify all requests and extract relevant information. This allows the software robot to provide necessary information or perform repetitive tasks in back-office systems such as your ERP system and HR tool (such as Workday, HRNow, SAP Successfactors, etc). The tickets can be closed by the service bot without any human intervention.

Automated data transfer and feedback

Through this unique combination of RPA & AI, employees can register sick leave and vacation time, request information about their work contract, and submit expense reimbursements only by interacting with an HR virtual assistant. Meanwhile, RPA actions and transfers the data from the human to the system and back.

Frequently Asked HR questions

Our virtual assistant solution, the chatbot, is designed to interactively handle all written and verbal employee requests and answer general questions that employees have previously asked an HR worker of the company, pertaining to technology, policies or general FAQ, promptly.

Extraction of relevant information

With the use of AI and RPA, we can classify all requests and extract relevant information. This allows the software robot to provide necessary information or perform repetitive tasks in back-office systems such as your ERP system and HR tool (such as Workday, HRNow, SAP Successfactors, etc). The tickets can be closed by the service bot without any human intervention.

Automated data transfer and feedback

Through this unique combination of RPA & AI, employees can register sick leave and vacation time, request information about their work contract, and submit expense reimbursements only by interacting with an HR virtual assistant. Meanwhile, RPA actions and transfers the data from the human to the system and back.

Case study

Virtual Assistant for HR in the city of Amsterdam

As Adam handles over 3000 appointments a week, at least 1 FTE is freed annually. Also, since it answers 100% of MS teams questions, HR workers have more time for other tasks.

Learn more about the solutions of a Virtual Assistant for HR.

See Case Study

We developed Adam, the virtual chatbot of the City of Amsterdam, to make digital meetings on MS Teams, in the times of pandemic, easy with following features:

  • Schedule a meeting for employees via e-mail for a specific time span
  • Instantly create a meeting room that can be shared with other employees
  • Automatically puts guests outside of City of Amsterdam in a waiting room
  • Answers Microsoft Teams specific questions
INTEGRATED APPLICATION FOR THIS CASE

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