With Ciphix, it’s simple to put leading-edge conversational technology to work for your business.
Chatbots have made rapid advancements in recent years, driven by increased processing speeds, more advanced algorithms and the availability of massive amounts of data. Machines that can converse with humans in simple, intuitive language are no longer things of the future; they’re already transforming the user engagement landscape, and Ciphix is ready to help you leverage them to the fullest.
Combining Natural Language Understanding with Machine Learning, our chatbots are experts in a fast-growing variety of customer and employee interactions. Whether we’re building a fully custom chatbot or tailoring a prebuilt framework to meet your needs, we’ll partner with you to streamline your communication processes like never before, freeing humans to focus on more rewarding tasks.
Even after work hours and during the weekend
Chatbots that truly understand their users and create insights for you to analyse
Conversational UI instead of Graphical UI. Don't search, just ask
Limitless interaction. Anywhere, on any platform and any device
To successfully assist your customers and employees, a chatbot must have a deep understanding of the specific vocabulary, needs and other factors at play. That’s where Ciphix’s conversational solutions shine: we leverage state-of-the-art Natural Language Understanding (NLU), enabling Digital Agents to identify the true meaning behind the user’s words.
Adding Machine Learning to the equation takes these benefits a step further. With AI algorithms helping the chatbot “make decisions,” organizations can confidently offload a wide range of previously time-consuming interactions to their digital workforces.