Constantly monitoring a mailbox just to be in time when an email arrives? That indeed sounds like a task that should not be handled by a human employee, but can better be outsourced to a digital workforce. We have implemented an RPA-based solution that handles employee requests for our client (a secondment company) immediately, so that their own employees can focus on more value-adding tasks.
Our client, a secondment company, has hundreds of employees posted at various customer organisations. The company regularly receives requests from existing or potential customer organisations for an employee. It is often the case that time is pressuring when a company sends out a request for an employee. Our client was in search of a solution that would be able to handle employee requests immediately, without constantly monitoring the mailbox for requests.
This problem is an excellent example where RPA could offer a more effective solution, as the process is rule-based, repetitive and is able to run in the background.
Months to ROI
Hours saved annually
Faster processing times
Of effort automated