Our client came to us with a problem: every week their finance department was spending a great deal of time processing employee timesheets. This task was not only labor intensive but also unpredictable, with sudden peaks when a high volume of timesheets would arrive in a given day. Now, a Ciphix-built digital workforce automates the process—taking the stress out of the unexpected and freeing employees’ time for more engaging work.
Before partnering with Ciphix, our client’s finance department was manually processing hundreds of timesheets on a weekly basis. Seconded employees of our client, a secondment agency, enter their hours into timesheets using customized fields to specify time spent on certain tasks, projects and activities. Once submitted to the finance department, timesheets must be invoiced on the same day in order to ensure a healthy cash flow. This was especially challenging during peak days, when an overwhelming number of timesheets would arrive without warning.
Our client recognized that too many hours (and headaches) were going toward this repetitive, time-sensitive process, and reached out to Ciphix to target the problem through automation. Excited to dive in, we quickly got to work building a world-class Robotic Process Automation (RPA) solution.
Months to ROI
Hours saved annually
Of effort automated
Faster processing times