When a payment exceeds a certain threshold, our client’s Accounts Payable team must verify it to ensure accuracy—a time-consuming process that is not only repetitive but also prone to human error. We implemented a digital workforce that automates payment verification in SAP, preventing errors while freeing employees from manual tasks.
The Accounts Payable department at a major airline company is responsible for processing outgoing payments. When a payment exceeds €50.000, an employee needs to perform an in-depth verification process called a CDD check. The employee first generates a payment report from SAP, then extracts the corresponding invoice from FuelPlus and another company-specific application. Completing the verification requires checking the bank account information and numerous other details for accuracy.
Such a high amount of employee involvement made the verification process sensitive to human error—and with even a small mistake coming with an expensive price tag, our client needed a fast, reliable way to cut this risk out of the equation.
Months to ROI
Hours saved anually
Increased number of checks
Faster execution time
Robotic Process Automation (RPA) is an ideal solution to eliminate errors in repetitive, detail-focused processes like payment verification. Following a deep dive into our client’s specific needs, Ciphix developed a custom-built robot to automate payment verification and CDD checks in SAP. This digital employee gets to work at 06:00 AM, executing the following tasks on a daily basis:
Our client can now count on 100% accuracy every time, with significantly less employee time and effort. Since our client “hired” their digital employee, the payment verification process is completed 6 times faster and saves over 700 hours per year. As a result, the Accounts Payable department can spend their time in a more efficient way and on more value-adding tasks.
We offer a custom-built solution for each of our clients that is effective, efficient and reliable. Are you ready to optimize your organization through RPA and AI? We’d love to talk.
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