The Accounts Payable department was swamped with manually processing hundreds of invoices every day. Employees had to complete a large number of steps with a great attention to detail. Ciphix implemented a solution using RPA technology that automatically verifies invoices, realizing significant reductions in error, workload and cost.
We were challenged by our client to bring automation to their company. As they receive hundreds of invoices on a daily basis, which are all to be processed manually, the Accounts Payable department was swamped. The first step in processing these invoices was to read through an Excel file containing all information. Next, a web application (Oracle) was used to validate the type of contract. This web application tells the employee whether the invoice has to be paid or not. The process was completed by updating the status to an online database.
The amount of invoices received on a daily basis is extremely high and exceeds the maximum workload. As a consequence, not all invoices were checked. Instead, invoices were judged based on one sample of a set of invoices. The workload and the time shortage combined caused some errors in the payment of invoices.
Months to ROI
Hours save annually
Of effort automated