{"id":10450,"date":"2024-09-13T08:20:48","date_gmt":"2024-09-13T06:20:48","guid":{"rendered":"https:\/\/ciphix.io\/praktijkvoorbeeld\/digital-web-portal\/"},"modified":"2026-01-15T11:48:44","modified_gmt":"2026-01-15T10:48:44","slug":"real-time-customer-insight-that-accelerates-your-planning","status":"publish","type":"praktijkvoorbeeld","link":"https:\/\/ciphix.io\/en\/use-case\/real-time-customer-insight-that-accelerates-your-planning\/","title":{"rendered":"Real-time customer insight that accelerates your planning"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”1778″ bg_position=”center bottom” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”200″ bottom_padding=”50″ top_padding_tablet=”140″ bottom_margin=”100″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”hero__metVideo” enable_gradient=”true” color_overlay=”rgba(255,255,255,0.01)” color_overlay_2=”#2d3668″ overlay_strength=”0.8″ gradient_direction=”left_t_to_right_b” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading source=”post_title” font_container=”tag:h1|font_size:60px|text_align:left|color:%23ffffff|line_height:100%25″ use_theme_fonts=”yes”][vc_column_text el_class=”page__intro”]Optimise your services with an advanced digital web portal. <\/span>Create an exceptional customer experience through the use of real-time data, reduced errors and increased efficiency.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” bottom_margin=”100″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”element__circle–rightMiddle backgroundElement–right” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Reason” font_container=”tag:h2|text_align:left|color:%23ffffff” use_theme_fonts=”yes”][vc_column_text css=”” text_direction=”default”]Many companies strive to become more service-oriented and conduct customer satisfaction surveys to improve their processes. These surveys often show that <\/span> customers are unable to track the status of their orders themselves, leading to additional enquiries, planning errors and inefficient communication.<\/b><\/p>\n

This lack of transparency can lead to inefficiencies and scheduling problems. To address these challenges and increase customer satisfaction, building a future-proof portal is necessary. This portal will provide customers with 24\/7 real-time visibility into the status of their orders, allowing companies to communicate more efficiently and serve customers better. <\/span>[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”3\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”4\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”case__usps”]\n