Staffing Human Resources

RPA hires employees and requests a certificate of conduct (VOG)

Employees at a secondment agency encounter an enormous amount of administration tasks when registering new employees. We offer an RPA solution that automates the registration of new employees, including the request for a certificate of conduct (VOG). As a result, the administrative workload reduced significantly, leading to increased employee-satisfaction.

Use case

At the Operations department of a Secondment Agency, workers have to go through an enormous amount of administration when registering new employees. First, they check personal details such as names and addresses or whether the passport is still valid. After this, various other documents are checked. For example, whether the correct job title or collective labor agreement is included in the employment contract. When all documents are valid and signed, an employee requests a certificate of conduct (VOG) for the new employee.

This is a very repetitive and often recurring process. All administrative checks are performed manually, making it prone to human error. This rule-based registration process is repetitive and time-consuming, making this case an excellent candidate for an RPA solution.

Applied technologies
1 month delivery time


Years to ROI


Hours saved annually


Of effort automated


Error reduction

Our solution

We created a digital workforce using RPA technology to automate the process of registering new employees. Our goal was to create a solution that is less sensitive to human error and to reduce the workload of the operations department. The robot starts after a recruiter filed for a new employee and is built to perform the following tasks:

  • Validate personal details
  • Validate documents and check whether they are signed
  • Request a certificate of conduct (VOG)
  • Create new employee account

Our robot is able to automate 40% of the process and save over 573 hours on a yearly basis. Due to the standardized way of working of the RPA robot, we achieved an 80% error reduction.

Our solution is effective, efficient and reliable. Workers can stop wasting time on manually registering new employees and refocus on work that matters.

Integrated applications


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