When a payment exceeds a certain threshold, our client’s Accounts Payable team must verify it to ensure accuracy—a time-consuming process that is not only repetitive but also prone to human error. We implemented a digital workforce that automates payment verification in SAP, preventing errors while freeing employees from manual tasks.
The Accounts Payable department at a major airline company is responsible for processing outgoing payments. When a payment exceeds €50.000, an employee needs to perform an in-depth verification process called a CDD check. The employee first generates a payment report from SAP, then extracts the corresponding invoice from FuelPlus and another company-specific application. Completing the verification requires checking the bank account information and numerous other details for accuracy.
Such a high amount of employee involvement made the verification process sensitive to human error—and with even a small mistake coming with an expensive price tag, our client needed a fast, reliable way to cut this risk out of the equation.
Months to ROI
Hours saved anually
Increased number of checks
Faster execution time